About QuestMark

QuestMark Information Management, Inc. is one of the largest statement providers in the southern United States, and is a proven leader in the information management industry. We provide document production, printing and mailing, parcel handling, data and programming services.  We offer efficiencies and process solutions that increase our clients’ profitability.

Since 1993, QuestMark has purchased and consolidated the services of over five companies. The resources obtained through these acquisitions provide our customers turnkey statement services, electronic presentment, letter shop and mailing services at the most competitive rates.  As of 2022, QuestMark has 60+ full-time employees, of which over 50% have been with the company for 10 years or longer.

Our reputation for delivering reliable, creative, and cost-effective services is the primary reason that we excel in this very competitive industry.  QuestMark does not subcontract or outsource any business functionality. We control your work from receipt of data to delivery to the Post Office.

QuestMark has weathered multiple storms and natural disasters, including Hurricanes Irma and Harvey.  Most recently, like many others, we’ve faced the COVID-19 crisis. Because we value our clients’ trust with their business, especially amid unexpected challenges and crises, we have invested in infrastructure and planned for situations like COVID-19 for over a decade. Neither weather nor pandemic has ever caused production or delivery delays. Our production will not suffer. 

QuestMark is a certified Woman Owned Business Enterprise (WBE) by the City of Houston and the North Central Texas Regional Certification Agency. We are also certified as a Small Business Enterprise by the Harris County Metropolitan Transit Authority.  We are also certified as a Texas HUB (Historically Underutilized Business). QuestMark is also certified as a Women’s Business Enterprise by the Women’s Business Enterprise Alliance (WBEA), a regional certifying partner of the Women’s Business Enterprise National Council (WBENC).Our corporate production facility is located at 9440 Kirby Drive, Houston, Texas 77054.

QuestMark utilizes a licensed CPA firm to audit and test QuestMark controls and provide SOC 2 Type II attestation reports. QuestMark has passed a successful audit and test of the SOC 2 Type II controls as established by the American Institute of Certified Public Accountants (AICPA).

If you would like more information about our services or need a project estimate, please contact us.