Why is SOC II Compliance Important? If you own or manage a company that stores and processes sensitive information, it may be a good idea to make sure that your company is SOC2 compliant. A SOC2 Type II report focuses on five areas of service delivery in particular: security, availability, processing integrity, confidentiality, and privacy. ‘Security. Information and systems are protected against unauthorized access, unauthorized disclosure of information, and…
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Save Money, Help the Environment and Have a Great Experience The QuestMark team takes great pride in each project our team works on. We work very closely together internally and with you to make sure your requirements are met. We also do all we can to find ways to save you money, help improve the environment – if that is important to you – and ensure that you have an…
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Overview In 2014, USPS rolled out a pilot project in a few zip codes called Informed Delivery®. Informed Delivery® is a free and optional notification feature that gives residential consumers the ability to digitally preview their letter-sized mail and manage their packages that are scheduled to arrive soon. Informed Delivery® benefits anyone living in the home by allowing users to view what is coming to their mailbox whenever, wherever –…
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Overview Data retention is defined as ‘the policies of persistent data and records management for meeting legal and business data archival requirements’[i]. Most companies today have data retention policies. Data can be expensive to store not only because of the cost of storage, but also because of the potential liability of keeping information for too long. Data retention policies can also limit exposure to security breaches. Data retention policies cover…
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QuestMark is excited to announce our partnership with Base Commerce a Nuvei Company, which is a payment processing solutions company that enables credit card and ACH payment processing. We are able to integrate your own back office system or core system solution with Base Commerce’s platform and enable your customers to pay bills online, via smartphone, or over the phone. Base commerce is PCI compliant, and will be responsible for…
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Another year has passed and it’s time again to produce tax forms such as 1099s, W2s, 1042s, and 1098s. Did you know that QuestMark can print, mail, and provide online presentment for these yearly IRS tax forms? Or, would you rather deal with purchasing software, buying blank forms and envelopes, managing inventory, and dealing with printing, folding, inserting, and mailing? We think NOT! We accept the same electronic data file and…
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The California Consumer Privacy Act (CCPA) came into effect January 1, 2020, and applies to any organization that discloses almost any kind of data about California residents (even if your company is not located in California). The CCPA says, among other things, that businesses need to disclose what information it collects about consumers and how that data will be used. Organizations are required to get unequivocal permission to use that…
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We frequently receive questions about NCOA – what it means, what services are available, and how it impacts our customers’ business processes. We’ve decided to provide a general NCOA overview for you. NCOA, National Change of Address, is a database of approximately 160 million permanent change-of address (COA) records of persons, families, or companies who have filed a change-of-address with the United States Postal Service (USPS). NCOA is a service provided…
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One of our programmers recently worked on a large project that involved multiple data files. Throughout the term of the project, the client struggled to send complete, clean, data which made it extremely difficult for our team to successfully complete the tasks and meet project deadlines. The data issues caused the project schedule to be delayed by 2 months, resulting in unexpected extra work for the development team, and a…
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Another year has passed and it’s time again to produce tax forms such as 1099s, W2s, 1042s, and 1098s. Did you know that QuestMark can print, mail, and provide online presentment for these yearly IRS tax forms? Or, would you rather deal with purchasing software, buying blank forms and envelopes, managing inventory, and dealing with printing, folding, inserting, and mailing? We think NOT! QuestMark accepts the same electronic data file…
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