Portfolio Archive | QuestMark Information Management, Inc.

Programming Services

Our highly trained and diverse programming staff allows us to offer a wide variety of custom programming services. Our programmers work closely with project management and our customers to confirm the project’s scope of work, budget, and timeline. They will be involved through every step of the project, from discovery through UAT (user acceptance testing).

Our services include:

Template and form design
File Conversion
Custom review portals
Electronic address change service
Pull List Management (Documents can be suppressed and/or routed based on your business rules.)
Document suppression
Data and Document archiving and retrieval
Reconciliation and reporting
Custom reports
All Services

If you would like more information about our programming services or need an estimate, please contact us.

Data Services

QuestMark offers a wide variety of custom data processing services. Our services include:

File Conversion
Mailing List Data Conversions
Mailing List Data Manipulation (Record suppression, concatenate fields, cells, columns, etc.)
Merge/Purge (Duplicate elimination)
CASS Certification (Coding Accuracy Support System)
- Address Standardization
- Zip + 4 Appending
Postal Qualification
Presorting and Barcoding
- Intelligent Mail Bar Coding (IMBC) for Postage Discounts
NCOA (National Change of Address)
- 18 Month NCOA
- 48 Month NCOA
Deceased matching
Felon matching
Email validation
Data mining

If you would like more information about our data services or need an estimate, please contact us.

Parcel Handling Services

Parcel Handling Services We provide USPS shipping of parcels between 13 ounces and 70 pounds at discounted rates. Packages that are not letters or flats can be shipped priority mail at a discounted rate. If you would like more information about our parcel handling services or need an estimate, please contact us.

Mailing Services

QuestMark delivers your printed documents via USPS using USPS-approved software to qualify your mail for the best discounted postal rates. You can further reduce postage costs using online presentment coupled with notifications via email and SMS. Some of our mailing services include:

Direct Mail Marketing
Postcard Mailing
Nonprofit Mailing
Envelope Addressing
Mail Merge Letter Personalization
Variable Data Print Personalization Multi-Piece Match Mailings
Folding & Tabbing
Collating & Nesting
Inserting – Machine & Hand

If you would like more information about our mailing services or need an estimate, please contact us.

Additional Services

In addition to document production and delivery, list, data and programming services, QuestMark offers the following services:

Storage
Online inventory management
Inventory control
Searchable PDFs
SSO solutions (Single Sign On) that provide a completely transparent interface between your front-end system and QuestMark.
WWW hosted business/marketing processes
Mail reporting that supports call center management
Document Consolidation
- Documents destined for the same name and address can be combined and sent together in a single envelope resulting in postage savings.
- Documents destined for the same household can be combined and sent together in a single envelope resulting in postage savings.
Electronic Returned Mail Management
- Eliminates returned mail processing by your mail room.
- Information from “yellow sticker” is returned electronically.
- Post office offers a secure document destruction option on undeliverable mail.

If you would like more information about our additional services or need an estimate, please contact us.

Document Production Services

Document Production Services QuestMark produces millions of full color, black and white, and electronic documents. We are one of the largest statement providers in the southern United States, printing millions of documents a month for governments, the insurance industry, toll roads, financial institutions, and many other customers. Our state-of-the-art digital printers can print a wide range of correspondence, including letters, invoices, jury summons, postcards and billing statements. All…

Printing Services

Printing Services Digital presses are typically dry ink or toner based, computer-controlled devices that use static, heat and lasers to place an image on paper or other media. This type of printing offers more of a print-on-demand approach by being more cost effective for short runs. Digital production is great for variable data and variable imaging which is ideal for marketing campaigns or simple business letters….

Electronic Presentment and Delivery Services

Electronic Presentment and Delivery Services QuestMark provides complete lifecycle of the electronic delivery and presentment functions. Statements, invoices, and other documents can be delivered electronically with our mobile friendly solution. Documents can be intercepted from your print stream and delivered in accordance with customer preferences, document content, and/or any other defined set of business rules. Notifications are delivered via Email, SMS, or mobile app push. Single…

StatifyKPI™ Services

StatifyKPI™ is QuestMark’s web based tracking system and information repository that is used for managing all types of outbound and in some cases inbound communications.

This service will provide key personnel the delivery status of documents within the USPS.
Provides information on the document type, number, enclosure information and file of origin.
Provides change of address information.
Shows an image of the envelope and the address the document was mailed to.
Provides the date that the document was given to the USPS.
Reports the status of delivery by the USPS.

If you would like more information about our StatifyKPI™ services or need an estimate, please contact us.

List Services

QuestMark provides the following list services:

Resident List – a geographic list of current residents
- Select by geography, age, gender, age(s) of children, martial status, ethnic background, hobbies, amount of mortgage, use of credit card, health needs and more
- Can do quantity or distance radius around address

Consumer List – a detailed list that includes demographic details
- Select by geography, income, home value, percent (%) of homes with children, average age of head of household
- Can do quantity or distance radius around address

Business List – a list that is similar to the consumer list, but specific to business
- Business mailing lists can be provided based on company type, size, geographic location, and more.
- Can do quantity or distance radius around address
- Number of employees
- Sales volume
- Number of years in the yellow pages. (length in business)
- Can mail to only headquarters
- Provide contact person, CEO etc.
- Phone numbers

If you would like more information about our list services or need an estimate, please contact us.

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